FAQs

Do you ship internationally?

I do flat rate tracked international shipping via Hong Kong Post, most are very affordable. Please click here to know more.

For EU, I only accept order above HKD 1400

Please note: International customers are responsible for any and/or all customs fees, taxes, and duties associated with shipping & purchasing to their respective countries

What is made-to-order?

Made-to-order means I start making your pieces after I received your orders.
As all my designs are not mass produced, each one is handmade from scratch, it is extremely time consuming to make them. Also because living in Hong Kong, having space is luxury so I do not keep stock for most designs. 

Please make sure you are okay with the lead time (21-60 business days) before ordering. If you want your pieces sooner for a special occasion, please contact me before placing the orders and get a reply from me, sometimes it is possible and sometimes not.

Do you take custom order?

I do, but depends. You are always welcome to fill in the custom order form, then I will give you a quote and all custom orders are required to pay in full first.  Also Please note all customs mostly take at least 8 weeks before shipping. But feel free to tell me the deadline, I will let you know if it is possible.

Do you do wholesale?

Currently I don't. Because of how my pieces are fabricated, I cannot make them in bulk.